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TikTok to halt transactions on its app in Indonesia from Wednesday

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By Reuters | Updated: 4 October 2023

JAKARTA, Oct 3 (Reuters) – Short video app TikTok said it will halt transactions on its platform in Indonesia from Wednesday following the country’s new ban on e-commerce trade on social media. TikTok, which is owned by China’s ByteDance, said in a statement on Tuesday that it would coordinate with Indonesia’s government regarding its future plans. “Our priority is to remain compliant with local laws and regulations. As such, we will no longer facilitate e-commerce transactions in TikTok Shop Indonesia,” the company said.

The Indonesian government has said the ban, imposed last week, is aimed at protecting offline merchants and marketplaces, adding that predatory pricing on social media platforms is threatening small and medium-sized enterprises.

It was unclear from the statement whether TikTok will create a new e-commerce app, separate from its social media app.

TikTok’s decision is in line with the Indonesian government’s grace period to comply with the new rule of one week, to avoid the threat of closure.

At a Jakarta wholesale market, vendors like Nilam, who goes by one name and sells locally-made pants, fear being left out of pocket. She said she earns 80% of her revenue on TikTok Shop and does not know how she can replace the platform.

“I’m very confused as to where I’ll earn money,” Nilam said, adding that she hoped TikTok Shop can reopen.

TikTok had pledged to invest billion of dollars in Southeast Asia, mainly in Indonesia, over the next few years in a major push to build its e-commerce platform TikTok Shop.

At a Jakarta wholesale market, vendors like Nilam, who goes by one name and sells locally-made pants, fear being left out of pocket. She said she earns 80% of her revenue on TikTok Shop and does not know how she can replace the platform.

“I’m very confused as to where I’ll earn money,” Nilam said, adding that she hoped TikTok Shop can reopen.

TikTok had pledged to invest billion of dollars in Southeast Asia, mainly in Indonesia, over the next few years in a major push to build its e-commerce platform TikTok Shop.

© Thomson Reuters 2023