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Microsoft Declines to Resist Unionisation Efforts, Highlights Growing Receptiveness in Tech Sector

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By Reuters | Updated: 3 June 2022

Microsoft will not resist unionisation efforts from its employees, its President Brad Smith said on Thursday, in a sign of growing receptiveness in the tech sector that has been for long unconcerned about organised labor.

Microsoft recognises employees legal right to choose to form or join a union, although they “will never need to organise to have a dialogue” with leaders, Smith said in a blog post on Thursday.

The comment comes against the backdrop of recent agitations from employees at several technology companies.

Last month, a small group of workers in a division of Call of Duty videogame maker Activision Blizzard, which is being taken over by Microsoft, voted in favor of unionising.

In response, Activision said it believes 19 employees should not be able to make a decision impacting a larger group of its employees.

Amazon has been long opposed to unionisation efforts by its warehouse employees and was last month accused of threatening staff over a union vote.

“Recent unionisation campaigns across the country — including in the tech sector — have led us to conclude that inevitably these issues will touch on more businesses, potentially including our own,” Smith said.

Microsoft does not believe that employees or other stakeholders will benefit by resisting lawful efforts to participate in activities like unionisation, he added.

© Thomson Reuters 2022

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Apple Likely to Unveil AR/VR Mixed Reality Headset at WWDC 2023: What to Expect

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The launch could invite more tensions between Apple CEO Tim Cook and Meta's Mark Zuckerberg.
By Agence France-Presse | Updated: 5 June 2023

Apple on Monday is expected to show off pricy mixed-reality headgear at its annual Worldwide Developers Conference, challenging Facebook-owner Meta in a market that has yet to sizzle.

The iPhone maker has remained mum on reports that it is poised to unveil a headset for augmented or virtual reality experiences at its annual jamboree for developers and app designers.

The release would be the most significant product launch by the iconic iPhone maker since it unveiled the Apple Watch in 2015.

It could also invite more tensions between Apple CEO Tim Cook and Meta’s Mark Zuckerberg who have feuded over the handling of their sprawling tech empires, especially over data issues and China ties.

Expectations are high that Apple will use the WWDC stage to spotlight a “Reality Pro” headset priced around $3,000 (roughly Rs. 2,47,600), along with custom-made software for the gear, Wedbush analyst Dan Ives said in a note to investors.

“We believe Apple’s Reality Pro will come with many apps and use cases,” Ives said.

Cook is also expected to talk about the company’s strategy when it comes to artificial intelligence, which has been in the spotlight since startup OpenAI released ChatGPT late last year.

The headset has been in development at Cupertino-based Apple for years, and will focus on gaming, streaming video and conferencing, as well as health and fitness, according to Ives.

It is also expected to synch closely with other Apple devices, following the company’s strategy of using premium hardware to lock customers into other products and services.

“From all reports, Apple hoped to release a product that felt more like designer glasses than a gaming headset, but it’s releasing something much bulkier,” said Insider Intelligence principal analyst Yory Wurmser.

“It wants to get its device into the hands of early adopters and developers, who will start to build a (mixed reality) ecosystem around Apple software.”

A report by Bloomberg described the headset as a high-tech pair of ski googles that would project a wearer’s eyes and facial expressions on an external screen.

Just days before Apple’s event, Meta ramped up its line of Quest virtual reality headgear.

A new-generation Quest 3 with improved performance and slimmed design will be available later this year at a starting price of $500 (roughly Rs. 41,300), Zuckerberg said.

The Facebook founder described the coming model as Meta’s “most powerful headset yet” and promised it would provide the best wireless way to experience virtual reality.

Metaverse bound
Zuckerberg has been adamant that Meta remains devoted to building for a future in which internet life plays out in virtual worlds referred to as the metaverse.

“Meta has been the dominant VR manufacturer over the past several years, thanks to its cheap Quest devices,” Wurmser said.

But Meta’s experience with the metaverse has been humbling despite it being a leader in the emergent sector and many questioned whether Apple would in the end jump in.

And less than two years after changing its name to Meta to reflect a metaverse priority, the Facebook giant has fired tens of thousands of staff and promised to get back to its social media basics.

Meta’s false start follows the failure of Google Glass, the search engine giant’s decade long effort that was mothballed for good in March.

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Hackers Exploit Security Flaw in Popular File Transfer Tool MOVEit to Steal User Data

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It was not immediately clear which or how many organizations use the software or were impacted by potential breaches.
By Reuters | Updated: 3 June 2023

Hackers have stolen data from the systems of a number of users of the popular file transfer tool MOVEit Transfer, US security researchers said on Thursday, one day after the maker of the software disclosed that a security flaw had been discovered.

Software maker Progress Software Corp, after disclosing the vulnerability on Wednesday, said it could lead to potential unauthorized access into users’ systems.

The managed file transfer software made by the Burlington, Massachusetts-based company allows organizations to transfer files and data between business partners and customers.

It was not immediately clear which or how many organizations use the software or were impacted by potential breaches. Chief Information Officer Ian Pitt declined to share those details but said Progress Software had made fixes available since it discovered the vulnerability late on May 28.

The software’s eponymous cloud-based service had also been impacted by this, he told Reuters.

“As of now we see no exploit of the cloud platform,” he said.

Cybersecurity firm Rapid7 and Mandiant Consulting – owned by Alphabet’s Google – said they had found a number of cases in which the flaw had been exploited to steal data.

“Mass exploitation and broad data theft have occurred over the past few days,” Charles Carmakal, chief technology officer of Mandiant Consulting, said in a statement.

Such “zero-day,” or previously unknown, vulnerabilities in managed file transfer solutions have led to data theft, leaks, extortion, and victim-shaming in the past, Mandiant said.

“Although Mandiant does not yet know the motivation of the threat actor, organizations should prepare for potential extortion and publication of the stolen data,” Carmakal said.

Rapid7 said it had noticed an uptick in cases of compromise linked to the flaw since it was disclosed.

Progress Software has outlined steps users at risk can take to mitigate the impact of the security vulnerability.

Pitt did not have a comment on who might have been trying to steal data by exploiting the flaw.

“We have no evidence of it being used to spread malware,” he said.

MOVEit Transfer was used by a relatively “small” number of customers compared to those of the company’s other software products that number more than 20, he said.

“We have forensics partners on board and we are working with them to make sure that we have an ever-evolving grasp of the situation.”

© Thomson Reuters 2023

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YouTube to Stop Removing Content Spreading Misinformation on Past Elections as Part of New Policy

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The new set of updates is part of YouTube's elections misinformation policy that will go into effect immediately.
By Reuters | Updated: 3 June 2023

Alphabet’s YouTube said on Friday that the platform would stop removing content that might have spread false claims related to US presidential elections in 2020 and before. The new set of updates is part of YouTube’s elections misinformation policy that will go into effect immediately.

“In the current environment, we find that while removing this content does curb some misinformation, it could also have the unintended effect of curtailing political speech,” YouTube said in a blog post. The platform also said the rest of its policies against hate speech, harassment, and incitement to violence would continue to apply to all user content, including elections. The proliferation of disinformation has raised questions about how social media platforms enforce their policies against misleading content about elections.

Other social media platforms like Twitter and Meta Platform’s Facebook have also seen a spike in disinformation related to elections.

In March, YouTube lifted restrictions on former US President Donald Trump’s channel, following more than two-year suspension after the deadly Capitol Hill riot on January 6, 2021.

“We carefully evaluated the continued risk of real-world violence, while balancing the chance for voters to hear equally from major national candidates in the run up to an election,” YouTube said in a tweet, referring to the move.

The video-streaming platform banned Trump in 2021 for violating its policy of inciting violence after his supporters stormed the US Capitol when Congress began to certify Joe Biden’s victory in the presidential election.

In the same month, the US Federal Trade Commission (FTC) issued orders to eight social media and video streaming firms including Meta Platforms, Twitter, TikTok, and YouTube seeking information on how the platforms screen for misleading advertisements.

© Thomson Reuters 2023

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Twitter’s Head of Brand Safety and Ad Quality to Leave Company: Details

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The latest departure adds to a growing challenge for new Twitter CEO Linda Yaccarino, even before she steps into the role.
By Reuters | Updated: 3 June 2023

Twitter’s head of brand safety and ad quality, A.J. Brown, has decided to leave the company, according to a source familiar with the matter on Friday, the second safety leader to depart in a matter of days.

The latest departure adds to a growing challenge for new Twitter CEO Linda Yaccarino, even before she steps into the role.

On Thursday, Ella Irwin told Reuters that she resigned from her role as vice president of product for trust and safety at the social media company, where she oversaw content moderation efforts and often responded to users with questions about suspended accounts.

Platformer and the Wall Street Journal earlier reported Brown’s departure.

Since Tesla CEO Elon Musk acquired Twitter in October, the platform has struggled to retain advertisers, who were wary about the placement of their ads after the company laid off thousands of employees.

Musk’s hiring of Yaccarino, former ad chief at Comcast’s NBCUniversal, signaled that ad sales remained a priority for Twitter even as it works to grow subscription revenue.

Twitter and Brown did not immediately respond to Reuters’ requests for comment.

© Thomson Reuters 2023

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Amazon’s India, South Asia Head of Cloud Division, Puneet Chandok, Resigns: Details

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The news came over two weeks after Amazon's cloud computing unit revealed plans to invest $12.87 billion in India by 2030.
By Reuters | Updated: 2 June 2023

The India and South Asia head of Amazon.com’s cloud division, Puneet Chandok, has resigned with effect from August 31, the company said on Friday.

Chandok had taken the helm of Amazon Web Services in June 2019.

Vaishali Kasture, currently head of the enterprise for mid-market and global businesses at AWS India and South Asia, would take on the role of interim leader of commercial business for the unit, Amazon India said.

The news came over two weeks after Amazon’s cloud computing unit revealed plans to invest $12.87 billion (roughly Rs. 10,60,12 crore) in India by 2030, doubling down on its past investments to cater to the growing demand for such services in Asia’s No. 3 economy.

The interim provides an opportunity for other cloud companies such as Azure and Google Cloud Platform, along with homegrown players, to make aggressive bids for accounts, said Akshara Bassi, an analyst at Counterpoint Research.

In April, AWS released a suite of technologies aimed at helping other companies develop their own chatbots and image-generation services backed by artificial intelligence.

The firm also partnered with startup Hugging Face, a software development hub, in February to make it easier to carry out artificial intelligence work (AI) in Amazon’s cloud.

AWS, the biggest cloud computing provider, already offers tools to help developers create AI-based software, including proprietary computing chips for raining AI algorithms on huge amounts of data at lower cost than rivals to services that reduce how much time it takes to create a chatbot or other AI products.

© Thomson Reuters 2023

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Twitter’s Head of Trust and Safety Ella Irwin Says She Has Resigned

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Irwin, who joined Twitter in June 2022, took over as head of the trust and safety team in November.
By Reuters | Updated: 2 June 2023

Twitter’s head of trust and safety, Ella Irwin, told Reuters on Thursday that she has resigned from the social media company, which has faced criticism for lax protections against harmful content since billionaire Elon Musk acquired it in October.

Irwin, who joined Twitter in June 2022, took over as head of the trust and safety team in November when previous head Yoel Roth resigned. She oversaw content moderation.

An email to Twitter returned an automated reply with a poop emoji. Irwin declined further comment and Musk did not immediately respond to a request for comment.

Irwin’s departure comes as the platform has struggled to retain advertisers, with brands wary of appearing next to unsuitable content.

Musk announced earlier this month that he hired Linda Yaccarino, former NBCUniversal advertising chief, to become Twitter’s new CEO.

Since Musk’s acquisition, Twitter has cut costs dramatically and laid off thousands of employees, including many who had worked on efforts to prevent harmful and illegal content, protect election integrity, and surface accurate information on the site.

Musk has promoted a feature called Community Notes, which lets users add context to tweets, as a way to combat misleading information on Twitter.

The company is also facing increasing scrutiny from regulators over its moderation efforts. Twitter withdrew from a voluntary agreement with the European Union to tackle disinformation while saying it was committed to complying with upcoming internet rules in the EU.

EU industry chief Thierry Breton warned Twitter last week that it would not be able to avoid legal obligations in the EU after quitting the voluntary agreement.

© Thomson Reuters 2023

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