By Reuters | Updated: August 26, 2026
Aug 25 (Reuters) – Zoom Communications (ZM.O) forecast third-quarter profit below Wall Street expectations on Tuesday, signaling stiff competition was squeezing the video-conferencing company even as it ramps up AI features on its services.
Shares of the San Jose, California-based company fell 3.8% in extended trading.
Here are more details:
- Zoom has been rolling out AI tools, including an AI Companion assistant, a meeting receptionist assistant and its suite of enterprise-focused AI features under “Zoom AI Services” to attract more customers.
- But the company has been facing stiff competition from rivals such as Microsoft’s (MSFT.O), opens new tab Teams and Alphabet’s (GOOGL.O) Google Meet.
- Zoom forecast third-quarter revenue in the range of $1.275 billion to $1.28 billion, compared with analysts’ average estimate of $1.28 billion, according to data compiled by LSEG.
- The company forecast third-quarter adjusted profit between $1.46 and $1.48 per share, below analysts’ average estimate of $1.50 per share.
- The company posted second-quarter revenue of $1.28 billion, above analysts’ average estimate of $1.27 billion, according to LSEG.
- Second-quarter adjusted profit per share came in at $1.55, above analysts’ average estimate of $1.48.
Reporting by Anzar Mehraj in Bengaluru; Editing by Leroy Leo
© Thomson Reuters 2026
