By ANI | Updated: 4 August 2022
The Central Consumer Protection Authority (CCPA) has issued 24 notices for unfair trade practices against e-commerce companies, informed the Ministry of Consumer Affairs, Food and Public Distribution on Wednesday. In a written reply to a question in Lok Sabha, Union Minister of State for Consumer Affairs, Food and Public Distribution Ashwini Kumar Choubey said that apart from these 24 notices, CCPA also issued two Safety Notices to alert and make consumers cautious against buying household goods like pressure cookers, helmets etc that do not conform to the Bureau of Indian Standards (BIS).
Choubey informed that under the provisions of the Consumer Protection Act, 2019, CCPA has been established with effect from July 24, 2020 to regulate matters, inter alia, relating to false or misleading advertisements which are prejudicial to the interests of the public and consumers as a class.
The CCPA has notified the Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 on June 9, 2022. These guidelines provide for conditions for an advertisement to be non-misleading and valid; certain stipulations in respect of bait advertisements and free claim advertisements; and prohibition of surrogate advertisements.
The minister also informed that under the provisions of the Consumer Protection Act, 2019, a consumer can file a consumer complaint in the Consumer Commission of appropriate jurisdiction offline or online using e-Daakhil portal. As per the revised pecuniary jurisdiction, a District Consumer Dispute Redressal Commission has jurisdiction to entertain complaints where the value of the goods or services paid as consideration does not exceed Rs. 50 lakh.
According to the Ministry, the State Consumer Dispute Redressal Commission and the National Consumer Dispute Redressal Commission have jurisdication where such consideration is above Rs. 50 lakh and upto Rs. 2 crore and above Rs. 2 crore respectively.
The Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 notified under the ibid Act provides that no fees is required for registering cases in the District Consumer Disputes Redressal Commissions involving value of goods or services paid as consideration upto Rs. 5 lakh.
Further, Section 38(7) of the Consumer Protection Act, 2019 prescribes that every complaint shall be disposed of as expeditiously as possible and endeavour shall be made to decide the complaint within a period of three months from the date of receipt of notice by an Opposite party where the complaint does not require analysis or testing of commodities and within five months if it requires analysis or testing of commodities.
Department of Consumer Affairs has generated consumer awareness under “JagoGrahakJago” campaign among all the consumers of the country through video spots and other material on issues like salient features of the Consumer Protection Act 2019, packaged commodities, weights and measures, hallmark, consumer grievance redressal mechanism through departmental website, State or Union Territory governments, VCOs, TV, Radio, CSCs.
Regular messages on these issues are being posted on social media to harness its potential to create consumer awareness. State/UT governments have been involved to spread consumer awareness in rural and remote areas.
The Department of Consumer Affairs has recently launched “Jagriti”, a mascot for empowering consumers and generating awareness of their rights. Jagriti is projected as an empowered young consumer.
With this, the Department of Consumer Affairs has also constituted a committee to develop a framework on checking fake and deceptive reviews in e-commerce.
China-Based APT41 Hacker Group Stole $20 Million Worth of US COVID-19 Relief Funds: Report
By ANI | Updated: 8 December 2022
China-based hackers stole at least $20 million (roughly Rs. 165 crore) in US Covid relief benefits, including unemployment insurance funds and Small Business Administration loans, NBC news reported citing the country’s Secret Service. Hackers linked to the Chinese government are from a Chengdu-based group known as APT41. The report said other federal investigations of pandemic fraud also seem to point back to foreign state-affiliated hackers. “It would be crazy to think this group didn’t target all 50 states,” Roy Dotson, national pandemic fraud recovery coordinator for the Secret Service, told NBC. The US Secret Service declined to confirm the scope of other investigations.
They said there are over 1,000 ongoing investigations involving transnational and domestic criminal actors defrauding public benefits programs, and APT41 is “a notable player,” according to NBC news.
In recent months, the US has witnessed a rise in espionage cases emanating from China.
Last month, in three separate cases, the US government charged 13 individuals, including members of China’s security and intelligence apparatus and their agents, for alleged efforts to unlawfully exert influence in the United States for the benefit of their government.
“As these cases demonstrate, the government of China sought to interfere with the rights and freedoms of individuals in the United States and to undermine our judicial system that protects those rights. They did not succeed,” said US Attorney General Merrick B. Garland, as quoted in the Justice Department press statement.
“The Justice Department will not tolerate attempts by any foreign power to undermine the Rule of Law upon which our democracy is based. We will continue to fiercely protect the rights guaranteed to everyone in our country. And we will defend the integrity of our institutions,” Garland added.
Seven Chinese nationals were charged – two of whom were arrested on October 20 in New York – with participating in a scheme to cause the forced repatriation of a PRC national residing in the United States.
The defendants are accused of conducting surveillance of and engaging in a campaign to harass and coerce a US resident to return to Beijing as part of an international extralegal repatriation effort known as “Operation Fox Hunt.”
Data of 6 Lakh Indians Stolen, Sold on Bot Markets So Far; Around 50 Lakh Users Affected Globally, Study Shows
By Reuters | Updated: 8 December 2022
Around five million people globally have had their data stolen and sold on the bot market to date, of which 6 lakh are from India, making it the worst affected country, according to one of the world’s largest VPN service providers NordVPN.
Bot markets are used by hackers to sell stolen data from victims’ devices with bot malware.
The study by NordVPN, of Lithuania’s Nord Security, said the stolen data included user logins, cookies, digital fingerprints, screenshots and other information, with the average price for the digital identity of a person pegged at Rs. 490.
NordVPN tracked data for the past four years, ever since bot markets were launched in 2018.
India has been dealing with cyber security concerns for a while. As recently as last month, multiple servers of the All India Institute of Medical Sciences (AIIMS), a federal government hospital that caters to ministers, politicians and the general public, were infected on November 23, a senior police official told Reuters.
A week after the ransomware attack on AIIMS, the Indian Council of Medical Research (ICMR) faced around 6,000 hacking attempts within 24 hours on November 30, Times of India reported.
Indian cybersecurity rules have tightened only earlier this year, with the Indian Computer Emergency Response Team (CERT) requiring tech companies to report data breaches within six hours of noticing such incidents and to maintain IT and communications logs for six months.
NordVPN’s study looked into three major bot markets — the Genesis market, the Russian Market, and 2Easy — and found stolen logins including those from Google, Microsoft and Facebook accounts.
“What makes bot markets different from other dark web markets is that they are able to get large amounts of data about one person in one place,” said Marijus Briedis, chief technology officer at NordVPN.
“And after the bot is sold, they guarantee the buyer that the victim’s information will be updated as long as their device is infected by the bot.”
Researchers of NordVPN found 667 million cookies, 81,000 digital fingerprints, 5,38,000 auto-fill forms, numerous device screenshots, and webcam snaps in their study.
© Thomson Reuters 2022
AIIMS Delhi Cyberattack Highlights Security Risks, Online Operations Resume After Two Weeks
By Associated Press | Updated: 8 December 2022
AIIMS Delhi, the leading hospital in the national capital limped back to normalcy on Wednesday after a cyberattack crippled its operations for nearly two weeks. Online registration of patients resumed Tuesday after the hospital was able to access its server and recover lost data. The hospital worked with federal authorities to restore the system and strengthen its defences.
It’s unclear who conducted the November 23 attack on the All India Institute of Medical Sciences or where it originated. Hospital authorities didn’t respond to requests for comment.
The attack was followed by a series of failed attempts to hack the country’s top medical research organisation, the Indian Council of Medical Research. This raised further concerns about the vulnerability of the country’s health system to attacks at a time when the government is pushing hospitals to digitise their records.
More than 173,000 hospitals have registered with a federal program to digitise health records since its launch in September 2021. The program assigns patients numbers that are linked to medical information stored by hospitals on their own servers or in cloud-based storage. Experts fear that hospitals may not have the expertise to ensure digital security.
“Digitising an entire health care system without really safeguarding it can pretty much kill an entire hospital. It suddenly stops functioning,” said Srinivas Kodali, a researcher with the Free Software Movement of India.
That is what happened to the hospital in New Delhi. Healthcare workers couldn’t access patient reports because the servers that store laboratory data and patient records had been hacked and corrupted.
The hospital normally treats thousands of people a day, many of whom travel from distant places to access affordable care. Always crowded, queues at the hospital grew even longer and more chaotic.
“The entire system isn’t working because of the hack,” said Deep Ranjan, who came to New Delhi from north-eastern Assam state. He said he had spent five days waiting in line and still has not seen a doctor.
Sandeep Kumar, who accompanied his ill father, said the digital attack meant that appointments couldn’t be booked online, and that doctors could do little when they saw patients because they couldn’t access their medical history.
“We are digitising (everything), but then there is an attack on the country’s most important medical institute,” he said.
On November 30, there were repeated but ultimately unsuccessful attempts to breach the website of the Indian Council of Medical Research, the Press Trust of India news agency reported.
The attack on the hospital raised “serious questions about the cybersecurity of the country,” said K.C. Venugopal, a member of Parliament from the main opposition Congress party.
The government drafted a proposed law governing data privacy last month, but critics say it offers few safeguards to people. It has not yet been passed by Parliament.
Google Asked to Drop Ads of Online Betting Firms in YouTube, Search Results: Report
By Reuters | Updated: 7 December 2022
Google has been asked by the government not to display surrogate ads of overseas betting companies, Mint newspaper reported on Wednesday, citing a person aware of the development in the ministry of information and broadcasting.
The letter sent last week to Alphabet’s Google India asked the company to immediately drop all advertising, direct or surrogate, from betting platforms like Fairplay, PariMatch, Betway in search results and YouTube, the report said.
India’s planned regulation of online gaming will apply to all real-money games after the prime minister’s office overruled a proposal to only regulate games of skill and leave out games of chance, Reuters reported on December 4, citing a government document and three sources.
“After our last advisory on 3 October, TV channels and OTT (over-the-top) players stopped showing surrogate ads of online betting firms, but it was brought to our notice that many such ads are running on YouTube and Google. We have asked Google to stop this immediately,” said a senior ministry official to Mint.
Google did not immediately respond to Reuters request for comment.
India should create a regulatory body to classify online games as based on skill or chance, introduce rules to block prohibited formats and take a stricter stance on gambling websites, a government panel stated in a draft report seen by Reuters earlier in September.
Reuters reported on Tuesday that a panel of state finance ministers was yet to submit its report on taxation of the booming online gaming sector that is crucial to a final decision on how the levies should be imposed, citing a senior government official.
The panel has for weeks been deliberating how it should tax online gaming companies — and whether federal tax should be imposed on only the profits of firms or on the value of the entire pool of money collected from participants.
© Thomson Reuters 2022
New Zealand Plans to Introduce Law to Make Google, Facebook Pay Local Outlets for News
By Reuters | Updated: 5 December 2022
The New Zealand government said it will introduce a law that will require big online digital companies such as Alphabet’s Google and Meta to pay New Zealand media companies for the local news content that appears on their feeds.
Minister of Broadcasting Willie Jackson said in a statement on Sunday that the legislation will be modelled on similar laws in Australia and Canada and he hoped it would act as an incentive for the digital platforms to reach deals with local news outlets.
“New Zealand news media, particularly small regional and community newspapers, are struggling to remain financially viable as more advertising moves online,” Jackson said. “It is critical that those benefiting from their news content actually pay for it.”
The new legislation will go to a vote in parliament where the governing Labour Party’s majority is expected to pass it.
Australia introduced a law in 2021 that gave the government power to make internet companies negotiate content supply deals with media outlets. A review released by the Australian government last week found it largely worked.
The law, which took effect in March 2021 after talks with the big tech firms led to a brief shutdown of Facebook news feeds in Australia, may need to be extended to other online platforms, the review said.
Since the News Media Bargaining Code took effect, the tech firms had inked more than 30 deals with media outlets compensating them for the content which generated clicks and advertising dollars, said the Treasury Department report, published last week.
The report mostly recommended that the government consider new methods of assessing the administration and effectiveness of the law, and did not suggest changing the law itself.
“At least some of these agreements have enabled news businesses to, in particular, employ additional journalists and make other valuable investments to assist their operations,” said the report. “While views on the success or otherwise of the Code will invariably differ, we consider it is reasonable to conclude that the Code has been a success to date.”
© Thomson Reuters 2022
Google CEO Sundar Pichai Pays Tribute to Indian Roots on Being Honoured With Padma Bhushan
By Press Trust of India | Updated: 3 December 2022
“India is a part of me and I carry it with me wherever I go,” Google and Alphabet CEO Sundar Pichai has said, as he received the prestigious Padma Bhushan award from the Indian envoy to the US.
Indian-American Pichai was awarded the Padma Bhushan for 2022 in the Trade and Industry category. The Madurai-born Pichai was named one of the 17 awardees earlier this year.
He received India’s third-highest civilian award in the presence of his close family members in San Francisco on Friday.
“I am deeply grateful to the Indian government and the people of India for this immense honour. It is incredibly meaningful to be honoured in this way by the country that shaped me,” 50-year-old Pichai said while accepting the award from India’s Ambassador to the US, Taranjit Singh Sandhu.
“India is a part of me. I carry it with me wherever I go. (Unlike this beautiful award which I will keep somewhere safe),” he said.
“I was fortunate to grow up in a family that cherished learning and knowledge, with parents who sacrificed a lot to make sure I had opportunities to explore my interests,” Pichai said.
India’s Consul General in San Francisco, T V Nagendra Prasad, was also present during the event.
Sandhu said that Pichai represented the limitless possibilities of technology for transformation.
“He has been making commendable efforts towards making digital tools, and skills accessible to across various segments of the society in different parts of the globe,” he said.
Recalling Prime Minister Narendra Modi’s vision of technology that combines 3Ss – speed, simplicity and service, Sandhu hoped that Google would make full use of the digital revolution happening in India.
Pichai said that it had been amazing to return to India many times over the years to see the rapid pace of technological change.
The innovations created in India are benefitting people around the world – from digital payments to voice technology, he said.
“I look forward to continuing the great partnership between Google and India, as we work together to bring the benefits of technology to more people,” he said.
Businesses are seizing the opportunities for digital transformation, and more people have access to the internet than ever before, including in rural villages, Pichai said.
“Prime Minister Modi’s Digital India vision has certainly been an accelerator for that progress and I’m proud that Google continues to invest in India, partnering with governments, businesses, and communities over two transformative decades,” he said.
“Every new technology that arrived at our doorstep made our lives better. And that experience put me on a path to Google, and the chance to help build technology that improves the lives of people all over the world,” he said.
Pichai said he sees so much opportunity ahead.
On India taking over the G20 presidency, Pichai said: “It’s an amazing opportunity to build consensus on strengthening the global economy by advancing an internet that is open, connected, secure, and works for everyone. That’s a goal we share, and are committed to advancing with you.” India formally assumed the G20 Presidency on Thursday.
“I am grateful for the opportunity to do this work together and bring the benefits of technology to more people,” Pichai said.
Google this year added 24 new languages to its translation service using a new advancement in machine learning. Eight of them are languages native to India.
“It means so much to see how people can access information and knowledge in their preferred language, and see the world open up to them in new ways. That’s why I continue to be so optimistic about technology, and why I believe India can and must continue to lead,” he added.
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