By Reuters | Updated: September 1, 2026
SAO PAULO, Aug 31 (Reuters) – Brazil’s government issued on Monday new regulations governing ticket sales, resales and access to cultural events, requiring transparency during online purchases and prohibiting automated bulk acquisitions by bots.
- President Luiz Inacio Lula da Silva signed the regulatory decrees during a ceremony.
- According to one rule, consumers must be informed before purchase about all fees and ticket prices charged and whether sales are through official or third-party channels.
- Automatic fees or charges without a corresponding service are prohibited, the government said in a social media post.
- Platforms must also implement mechanisms to prevent bots and automated systems from purchasing large quantities of tickets abusively or speculatively. No specific amount was mentioned.
- On the resale front, platforms must disclose the original ticket price, the markup charged and indicate whether the sale is by an individual or a legal entity.
- The move came amid worldwide consumer criticism of ticket platforms due to high ticket fees and alleged unfair ticket reselling practices.
Reporting by Fernando Cardoso; Editing by Kylie Madry
© Thomson Reuters 2026
