By Associated Press | Updated: 16 January 2021
Marc Lore, Walmart’s e-commerce chief, is leaving the world’s largest retailer, nearly five years after he joined to super charge its online business amid stiffer competition from online leader Amazon.
Under Lore’s stewardship, Walmart led the redesign of the company’s website and app, expanded its online assortment from 10 million items to more than 80 million and transformed its delivery network to add two-day and same-day delivery.
Lore, who served as CEO of Walmart’s e-commerce division, joined the company in September 2016 when Walmart bought Jet.com, an e-commerce company he founded, for more than $3 billion. Jet’s pricing technology was built on an algorithm that determined which sellers were the most efficient in value and shipping and adjusted prices based on what items were in the checkout cart as well as how far the desired products are from the shoppers’ home. Walmart has phased out the Jet business and incorporated some of the technology into the overall business.
“Since the Jet acquisition, we’ve seen our e-commerce growth accelerate, including rapid growth in our online grocery business,” said Doug McMillon, Walmart president and CEO, in a memo to employees. “Marc’s leadership helped ensure we were positioned to respond to the demand driven by the pandemic this year.”
He added, “Marc committed to a minimum of five years with us, which I know felt like a long time for an entrepreneur like him and that time has flown by.”
Lore also brought to the role a rich e-commerce resume as the founder of Quidsi, the parent of Diapers.com, which was bought by Amazon for $500 million in 2010.
Lore notified Walmart on Thursday of his intent to leave on January 31, according to a regulatory filing. He will continue to serve in a consulting role as a strategic adviser to the company through September. After Lore leaves, the U.S. business, including all aspects of US retail e-commerce, will continue to report to John Furner, CEO of Walmart’s US operations.
Google Launches ‘India Ki Udaan’ to Mark 75 Years of Country’s Independence
By Press Trust of India | Updated: 6 August 2022
Capturing the milestones the country has achieved in its 75-year journey since independence, software major Google has unveiled an online project, drawing from rich archives and featuring artistic illustrations to tell the story of India.
The project – India ki Udaan – executed by Google Arts and Culture celebrates the achievements of the country and is “themed on the unwavering and undying spirit of India over these past 75 years”.
It was officially launched at a glittering event held at the Sunder Nursery here on Friday in the presence of Union Culture and Tourism Minister G Kishan Reddy and senior officials of the culture ministry and Google.
As part of the countrywide celebrations to commemorate 75 years of independence, Google also announced its collaboration with the Ministry of Culture focused “on reaching informative online content that showcases the contributions of Indians and the evolution of India since 1947 to support the government’s year-long ‘Azadi Ka Amrit Mahotsav’ programme”, the software giant said in a statement.
It also announced that its popular Doodle4Google contest for 2022, themed on “In the next 25 years, my India will…”, is now open for entries to the students of Classes 1-10.
“The winner of this year’s Doodle4Google will see their artwork on the Google homepage in India on November 14 and win a Rs. 5 lakh college scholarship, a Rs. 2 lakh technology package for their school or non-profit organisation, a recognition of achievement, Google hardware and fun Google collectibles. Four group winners and 15 finalists will also win exciting prizes,” it said.
Reddy urged the Google team to create a special doodle on “Har Ghar Tiranga”, which would encourage its employees and others to enthusiastically take part in the campaign.
In his speech, the minister also said Google could help the culture ministry in digital mapping of the boundaries of its over 3,000 centrally-protected monuments that will help in better monitoring of the sites and checking encroachment.
It can also help in digitisation of rare archival material, he added.
“Therefore, we urge the Google team to be a partner in the government’s transformative journey as also to promote India’s tourism destinations,” Reddy said.
“To mark 75 years of India’s independence, Google announced the launch of a series of special initiatives across its products and services that will offer content and experiences created especially for the occasion to hundreds of millions of Indians through the anniversary year,” the statement said.
The centrepiece of its celebrations is a new online collection titled India Ki Udaan, available on the Google Arts and Culture website. It pays tributes to India’s rich cultural history and includes iconic moments from the last 75 years.
Published in English and Hindi, it allows people to explore more than 120 illustrations and 21 stories created by 10 talented artists, alongside exhibitions from various institutions – including the Ministry of Tourism, the Museum of Art and Photography, the Heritage Directorate of the Indian Railways, the Indian Academy of Sciences and the Dastkari Haat Samiti.
“This initiative offers a unique view of India’s remarkable moments and lets people discover some of the most memorable moments in India’s modern history, its iconic personalities, its proudest scientific and sporting achievements, and how women in India continue to inspire the world. This commemorative collection will be expanded with a unique blend of archives and artistry for people in India and across the globe,” Google said.
Merging technologies and India’s rich cultural heritage, the new Google Arts and Culture collection, “India Ki Udaan”, (literally translated as “India takes flight”), “is themed on the unwavering and undying spirit of India over these past 75 years”, it added.
Simon Rein, senior programme manager at Google Arts and Culture, told PTI that the project “marries the rich archival content with artistic talent as demonstrated by illustrators”.
A physical representation of the new digital collection was also set up at the venue, with a kite-shaped digital screen, pictures with augmented reality experience and other tech-driven experiences.
Rein said kite has been used as an “optimistic metaphor” to describe India’s journey in the last 75 years as also to engage and educate the audience at home and also those who are not from India but wish to learn about its story.
In its 10th year in India, Google Arts and Culture has showcased the country’s rich culture in many ways. Working with more than 100 partners in India, it has brought the country’s cultural heritage to people all over the world.
CCPA Fines Amazon Rs. 1 Lakh Over Sale of Substandard Pressure Cookers: All Details
By Press Trust of India | Updated: 4 August 2022
The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs. 1 lakh on e-commerce major Amazon for selling pressure cookers that did not meet quality standards.
The CCPA also directed Amazon to notify the consumers of all these 2,265 pressure cookers sold through its platform, recall the products and reimburse the prices to buyers, the Department of Consumer Affairs said in a statement.
The authority, headed by Chief Commissioner Nidhi Khare, recently passed an order against Amazon for allowing sale of domestic pressure cookers, in violation of mandatory standards, on its e-commerce platform.
The CCPA had initiated suo-moto action against e-commerce platforms for sale of domestic pressure cookers in violation of compulsory standards.
The authority had issued notices to major e-commerce platforms, including Amazon, Flipkart, Paytm Mall, ShopClues and Snapdeal as well as the sellers registered on these platforms.
“After examination of the response submitted by the company, it was observed that total 2,265 pressure cookers not conforming to mandatory standards were sold through Amazon after notification of the QCO (Quality Control Order). The total fee earned by the Amazon on sale of such pressure cookers through its platform was Rs.6,14,825.41,” the order said.
Amazon admitted that it earned ‘sales commission’ fee for the pressure cookers sold on its platform.
The CCPA observed that when Amazon earns commercially from each sale of the product listed on its e-commerce platform, it can not disassociate itself in case of issues arising from the sale of these items.
In the order, CCPA has asked Amazon to notify all consumers of the 2,265 pressure cookers, recall the products and reimburse the amount to the buyers.
Amazon has been asked to submit a compliance report within 45 days.
“The company was also directed to pay a penalty of Rs 1,00,000 for allowing sale of pressure cookers in violation to the QCO on its platform and violating rights of consumers.” The CCPA had passed a similar order of penalty and recall of defective pressure cookers against Paytm Mall, which has complied with the directions and deposited the penalty of Rs 1 lakh.
The authority is continuously monitoring the consumer protection landscape in the country.
Recently, the CCPA issued an advisory to all e-commerce platforms with regard to sale of Ayurvedic, Siddha and Unani drugs.
It also recently issued Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements.
The guidelines include conditions for valid and non-misleading advertisements, due diligence required for endorsement of advertisements and considerations for advertisements targeted at children.
The CCPA has also issued Safety Notices under Section 18(2)(j) of the Consumer Protection Act, 2019 to alert and caution consumers against buying goods which do not hold valid ISI mark and violate compulsory BIS standards.
While the first safety notice was issued with regard to helmets, pressure cookers and cooking gas cylinders, the second notice was issued with regard to household goods including electric immersion water heaters, sewing machines, microwave ovens, domestic gas stoves with LPG, among others.
Amazon Workers at UK Warehouse Walk Out Over Pay Discontent, Says Union
By Reuters | Updated: 4 August 2022
Hundreds of Amazon workers at a warehouse in Tilbury in southeast England have walked out in protest over pay, the trade union GMB said, the latest sign of labour force discontent as the rising cost-of-living sparks strikes across sectors.
Amazon, which dominates the online retail marketplace, has faced criticism from workers in many countries over pay and conditions.
“Amazon continues to reject working with trade unions to deliver better working conditions and fair pay. Their repeated use of short-term contracts is designed to undermine worker’s rights,” the union said on Thursday.
GMB said 800 workers walked out of the warehouse on Wednesday and Thursday over a 35 pence per hour pay increase, with the union seeking a two pound ($2.44 or nearly Rs. 195) rise to cope with the higher cost of living and to better match the demands of the role.
The US tech giant, which has 70,000 workers in the UK, said starting pay would increase to a minimum of between 10.50 pounds an hour and 11.45 pounds in an e-mail.
Workers from across industries, including railway, airline and telecommunication, have staged strikes in recent months in Britain as wage increases lag the rise in the price of goods.
In May, the US Vice President Kamala Harris and Labour Secretary Marty Walsh met with union organizers at the White House to boost unionisation campaigns.
Participants in the meeting, which featured an unscheduled appearance by President Joe Biden, discussed organisers’ efforts to form unions in their workplaces, and how those could prompt workers around the country to mount similar organisation campaigns, according to a readout from the White House. Biden thanked them for bolstering organising momentum that is growing nationally.
Among the guests were Chris Smalls, who heads the Amazon Labor Union that won a vote last month to unionize warehouse workers on Staten Island, New York.
After Uber, Tiger Global Sells 2.34 Percent Stake in Zomato Over Rs. 18.45 Crore
By Press Trust of India | Updated: 4 August 2022
Zomato on Thursday said investment firm Tiger Global has reduced its stake in the company by almost half to 2.77 percent by selling over 18.45 crore shares in the open market.
Tiger Global’s Internet Fund VI Pte Ltd had a holding of 5.11 percent in the online food delivery platform before the sale.
Between July 25- August 2, 2022, the fund sold over 18.45 crore shares aggregating to 2.34 percent stake in the company in the open market, Zomato said in a regulatory filing.
Post the sale, Internet Fund VI Pte Ltd has 2.77 percent stake in Zomato, it added.
On Wednesday, ride-hailing app Uber had offloaded 61.2 crore shares of Zomato for Rs. 3,088 crore through an open market transaction.
The shares were disposed of at an average price of Rs. 50.44 apiece, taking the transaction value to Rs. 3,087.93 crore.
Uber picked up the stake in Zomato after the latter acquired its local food business UberEats in an all-stock deal in 2020.
Reuters reported on Tuesday that the offer size of the block deal was set to be for 612 million shares, according to its term sheet, which did not disclose the seller.
One of the sources said the stake was bought by around 20 global and Indian funds, including Fidelity, Franklin Templeton and India’s ICICI Prudential.
Fidelity could not immediately be reached for comment, while Franklin and ICICI declined to comment.
Meanwhile, shares of Zomato fell up to 6.8 percent on Wednesday, in their biggest drop in more than a week. The stock cut some losses and was trading down 2.6 percent by 0614 GMT.
BofA Securities was the sole bookrunner for Wednesday’s transaction.
CCPA Issues 24 Notices for Unfair Trade Practices Against E-Commerce Firms, MoS Consumer Affairs Says
By ANI | Updated: 4 August 2022
The Central Consumer Protection Authority (CCPA) has issued 24 notices for unfair trade practices against e-commerce companies, informed the Ministry of Consumer Affairs, Food and Public Distribution on Wednesday. In a written reply to a question in Lok Sabha, Union Minister of State for Consumer Affairs, Food and Public Distribution Ashwini Kumar Choubey said that apart from these 24 notices, CCPA also issued two Safety Notices to alert and make consumers cautious against buying household goods like pressure cookers, helmets etc that do not conform to the Bureau of Indian Standards (BIS).
Choubey informed that under the provisions of the Consumer Protection Act, 2019, CCPA has been established with effect from July 24, 2020 to regulate matters, inter alia, relating to false or misleading advertisements which are prejudicial to the interests of the public and consumers as a class.
The CCPA has notified the Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 on June 9, 2022. These guidelines provide for conditions for an advertisement to be non-misleading and valid; certain stipulations in respect of bait advertisements and free claim advertisements; and prohibition of surrogate advertisements.
The minister also informed that under the provisions of the Consumer Protection Act, 2019, a consumer can file a consumer complaint in the Consumer Commission of appropriate jurisdiction offline or online using e-Daakhil portal. As per the revised pecuniary jurisdiction, a District Consumer Dispute Redressal Commission has jurisdiction to entertain complaints where the value of the goods or services paid as consideration does not exceed Rs. 50 lakh.
According to the Ministry, the State Consumer Dispute Redressal Commission and the National Consumer Dispute Redressal Commission have jurisdication where such consideration is above Rs. 50 lakh and upto Rs. 2 crore and above Rs. 2 crore respectively.
The Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 notified under the ibid Act provides that no fees is required for registering cases in the District Consumer Disputes Redressal Commissions involving value of goods or services paid as consideration upto Rs. 5 lakh.
Further, Section 38(7) of the Consumer Protection Act, 2019 prescribes that every complaint shall be disposed of as expeditiously as possible and endeavour shall be made to decide the complaint within a period of three months from the date of receipt of notice by an Opposite party where the complaint does not require analysis or testing of commodities and within five months if it requires analysis or testing of commodities.
Department of Consumer Affairs has generated consumer awareness under “JagoGrahakJago” campaign among all the consumers of the country through video spots and other material on issues like salient features of the Consumer Protection Act 2019, packaged commodities, weights and measures, hallmark, consumer grievance redressal mechanism through departmental website, State or Union Territory governments, VCOs, TV, Radio, CSCs.
Regular messages on these issues are being posted on social media to harness its potential to create consumer awareness. State/UT governments have been involved to spread consumer awareness in rural and remote areas.
The Department of Consumer Affairs has recently launched “Jagriti”, a mascot for empowering consumers and generating awareness of their rights. Jagriti is projected as an empowered young consumer.
With this, the Department of Consumer Affairs has also constituted a committee to develop a framework on checking fake and deceptive reviews in e-commerce.
Google Removed Over 1.11 Lakh Harmful Content in June Under New India IT Rules
By ANI | Updated: 3 August 2022
Google removed 1,11,493 harmful pieces of content in June of this year in accordance with the new India IT Rules, 2021.
According to Google’s Monthly Transparency Report, the majority of the content that was removed fell under the category of copyright infringement, with the rest falling under other categories like trademarks, court orders, explicit sexual material, fraud, and others.
Within the same time frame, the internet company received 32,717 complaints from citizens of the country about external content on different Google platforms that they believed to violate their personal or regional legal rights. Numerous classifications can be made of the complaints.
Some requests, according to Google, might allege the violation of intellectual property rights, while others might claim that local laws restricting the publication of particular types of material due to things like defamation had been broken.
“In addition to what our users report, we substantially spend in battling dangerous information online and employing technology to detect and remove it from our platform”, the company said in its monthly compliance report.
The company added its automatic identification procedures resulting in the removal of 528,846 accounts nationwide. We invest a lot of money to fight harmful internet content, and we use technology to track it down and remove it from our platform.
Google asserted that some of our products will make use of automatic identification processes in order to prevent the spread of harmful information, such as child sex abuse material and violent extremist content.
This report mentions the complaints received by Google and the action taken on it during the specifi ed one- month reporting period. The actions were taken as a result of automated detection mechanisms used by Google’s SSMI platforms. The period captures information from June 1 to June 30. Google might publish more monthly transparency reports in the coming months.
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